Refund policy

ast Updated: October 2025

Thank you for shopping with bWise365!
We take great care in preparing and packing every order to ensure that you receive safe, high-quality, and fresh products.

1. No Returns Policy

Please note that we do not accept returns or exchanges for any products once they have been delivered.
Since our items are food-based and perishable, we cannot accept returns due to hygiene and safety reasons.

We request you to carefully check product details, ingredients, and shipping address before completing your purchase.

2. Refunds (If Applicable)

Refunds are offered only under specific circumstances, such as:

  • You received the wrong item

  • Your order arrived damaged or tampered

  • Your package was lost in transit

In such cases, please contact us within 48 hours of delivery with your order number and photo/video evidence at
📧 bwise365.foods@gmail.com

After verification, we will issue a replacement or refund (as applicable) within 7–10 business days to your original payment method.

3. Late or Missing Refunds

If you haven’t received your refund within the stated time:

  1. Recheck your bank or payment account.

  2. Contact your card provider — it may take some time before the refund is officially posted.

  3. If the issue persists, please email us for assistance.

4. Contact Us

For any refund-related questions, please contact:

bWise365 Foods
📧 bwise365.foods@gmail.com
🌐 www.bwise365.in
🏢 Hyderabad, Telangana, India

✅ Note to display on product and checkout pages:

Due to the nature of our food products, all sales are final. No returns or exchanges will be accepted