Terms of service

bWise365 – Terms of Service

Last Updated: October 2025

Welcome to bWise365!
The terms “we”, “us” and “our” refer to bWise365, operated by bWise365 Foods. These Terms of Service (“Terms”) govern your use of our website www.bwise365.in, our online store, and all related products, features, content, and services (collectively, the “Services”).

Our store is hosted on Shopify, which enables us to provide these Services to you.

By visiting or purchasing from bWise365, you agree to be bound by these Terms of Service and our Privacy Policy (view here). If you do not agree, please discontinue use of our website and services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least 18 years of age or the age of majority in your state or territory of residence.
You agree to provide current, complete, and accurate account and purchase information for all transactions made on our website.
You are solely responsible for maintaining the confidentiality of your account details and for all activities under your account.

SECTION 2 - OUR PRODUCTS

We strive to display accurate product descriptions and images. However, colors and appearance may vary depending on your device screen and settings.
All product descriptions, prices, and availability are subject to change without notice. We reserve the right to discontinue any product at any time or limit quantities at our discretion.

SECTION 3 - ORDERS

When you place an order with us, you make an offer to purchase. We reserve the right to accept or reject any order at our discretion.
Orders are confirmed only once payment is successfully processed.
Requests for cancellations or changes may not be accommodated once the order is accepted.
Your purchases are subject to our Refund and Return Policy (view here).
Products are sold for personal use only and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

All prices on our website are listed in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) unless otherwise stated.
Shipping charges, if applicable, will be displayed at checkout.
We reserve the right to modify product prices, discounts, and promotions at any time without prior notice.
You agree to provide valid and accurate payment information and authorize us to charge your selected payment method for the total order amount, including taxes and shipping.

SECTION 5 - SHIPPING AND DELIVERY

We aim to dispatch orders promptly. However, delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
Once an order is handed over to the carrier, the risk of loss and title transfer to you.
We are not liable for delays caused by courier partners, incorrect addresses, or force majeure events.

SECTION 6 - INTELLECTUAL PROPERTY

All content on www.bwise365.in, including text, graphics, images, logos, videos, and designs, is the property of bWise365 Foods and is protected under applicable intellectual property laws.
You may not copy, reproduce, modify, or distribute any content without our prior written consent.
All rights not expressly granted herein are reserved by bWise365.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or applications, which are offered “as is” and “as available” without warranties or endorsement.
Your use of any third-party tools is entirely at your own discretion and subject to their terms of use.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of such websites.
We encourage you to review the policies of any third-party sites you visit through our website.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Our online store is powered by Shopify, which provides the e-commerce platform we use.
All sales, payments, and interactions through our website are between you and bWise365.
Shopify is not responsible for any claims or liabilities related to your transactions with bWise365.

SECTION 10 - PRIVACY POLICY

Your submission of personal information through our store is governed by our Privacy Policy (view here).
Shopify also processes certain personal data to enable our Services. By using our website, you acknowledge that your data may be stored and processed on Shopify’s servers, which may be located outside India.

SECTION 11 - FEEDBACK

If you share any feedback, suggestions, or reviews (“Feedback”) with us, you grant us a worldwide, royalty-free license to use, modify, and publish such Feedback for business purposes, including promotion.
You agree not to post unlawful, defamatory, or misleading Feedback.

SECTION 12 - ERRORS AND INACCURACIES

Occasionally, product descriptions, pricing, or availability information may contain errors or inaccuracies.
We reserve the right to correct these without prior notice, even after an order has been placed.

SECTION 13 - PROHIBITED USES

You agree not to use our Services:

  • For any unlawful purpose

  • To violate intellectual property or privacy rights

  • To spread malware or spam

  • To interfere with website functionality

  • To engage in fraudulent or misleading conduct

Violation of these terms may result in termination of your access to the Services.

SECTION 14 - TERMINATION

We may suspend or terminate your account and access to our Services at any time, without prior notice, if we believe you have violated these Terms.
Upon termination, all outstanding payments will remain due.

SECTION 15 - DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.”
We do not guarantee uninterrupted, timely, or error-free operation of our website.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

SECTION 16 - LIMITATION OF LIABILITY

To the maximum extent permitted by law, bWise365 Foods, its employees, or affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless bWise365 Foods, its directors, employees, and partners from any claims, damages, or liabilities arising from your use of our Services or your violation of these Terms.

SECTION 18 - SEVERABILITY

If any part of these Terms is found invalid or unenforceable, the remaining provisions will remain in full effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure by bWise365 to enforce any part of these Terms shall not constitute a waiver.
These Terms, along with our Privacy Policy and Refund Policy, constitute the complete agreement between you and bWise365 Foods.

SECTION 20 - ASSIGNMENT

You may not assign or transfer your rights under these Terms without our prior written consent.
We may assign these Terms or any obligations without notice.

SECTION 21 - GOVERNING LAW

These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana.

SECTION 22 - CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page, and your continued use of our Services constitutes acceptance of those updates.

SECTION 23 - CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact:

bWise365 Foods
📧 Email: bwise365.foods@gmail.com
🌐 Website: www.bwise365.in
🏢 Address: Hyderabad, Telangana, India
📞 Phone: +91 9949077171
🆔 GSTIN: 36AAKCK3607J1ZD